In The Millionaire Real Estate Agent, Gary Keller discusses the importance of building and growing a lead database. He divides the database into two categories: 'Met' and 'Haven't Met'. The 'Met' portion is where the majority of your business will come from. If you want to increase your business, you need to move people from 'Haven't Met' to 'Met'. One way to do that is a '12 Direct' program.
'12 Direct' stands for twelve direct-mail pieces sent over the course of a year. These can be sent to a geographic or demographic farm area, and can be a pre-printed newsletter, a market update, or any other piece that provides useful information and promotes you as an agent.
Gary Keller's research indicates that for every 50 people you market to twelve times per year, you can expect to generate one sale. So if your target is 20 sales, your '12 Direct' database needs to be 1000 names.
The key to this program is to be consistent and make it systematic. Keep your message and branding consistent. Take advantage of one of the many real estate direct mail companies (such as ReaMark, SellSmart or QuantumMail) to leverage your time. And as 'Haven't Mets' turn into business, reinvest a portion of those commissions to grow your database and your business even larger.


It's always amusing to me when I get a flyer or postcard from another agent who claims to be 'the neighborhood expert.' They tout a recent listing or sale and include the basic MLS statistics for the area. When I check further, I often find that they don't even live in the same city, and this is their only sale in my neighborhood!
A marketing event that has been particularly successful for me is 'Day in the Park.' I pick an area of about 500 homes that has a neighborhood park with grills and picnic tables. About 1-2 weeks before the event I distribute flyers to each home saying "Come out and meet your neighbors! Enjoy FREE food and drinks, get the latest real estate and mortgage info, and enter to win free prizes."
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